Autonomous digital human platform for customer interactions.
About UneeQ
UneeQ is an intelligent AI interface company, developing the most advanced autonomous digital human platform available for customer interactions – today and in tomorrow’s metaverse.
Our mission is to deliver digital human experiences that excel in marketing, sales and service roles – reducing complexity, improving conversions and creating memorable customer moments for brands.
Powered by generative AI, digital humans represent your brand online, communicating with customers in real time to give them confidence in their purchases.
Making your brand feel more alive
Synanim is UneeQ’s proprietary synthetic animation system for digital humans, based on the brain’s neural network. This means you can:
Build deeper user connections by showing more expressiveness.
Give customers a feeling of confidence, support friendliness and empathy, through natural interaction.
Serve up customer experiences that are more fun, interactive, educational and engaging.
Beautiful conversational AI experiences
Synapse is UneeQ's proprietary feature controls:
Language: Orchestrating the dialects, pronunciation, spoken languages, voice, accents and more – in real time.
Knowledge: When to use internal responses and when to rely on ChatGPT, Bedrock and other LLM or RAG solution.
Context: Understanding the nuances of conversation; drawing on memory for responsive, personalized experiences.
Brand Safety: Establishing guardrails to ensure the conversation stays on-brand, safe and secure.
8 things you (probably) didn't know a digital human could do in 2024
We bet you don't know all eight of these modern advancements in digital human technology – or do you?
Forget what you know about staff training. The future is here – and it’s immersive
Corporate learning and development (L&D) has accelerated at breakneck speed – and for the better, thanks to AI.
AI with personality? UneeQ unveils futuristic synthetic animation system – Synanim
Synanim, short for synthetic animation, is a revolutionary system that empowers AI digital humans to express themselves with unprecedented realism and believability – expressions from concern to delight –empowering AI to act more akin to how real people do.
Overview
MARKETING
Create Confident Customers
Dialogs over monologs
Ask your visitors what they want, and then serve it to them.
Matching over searching
Digital humans make product recommendations based on deep industry knowledge.
Personalized AI
Create immersive experiences that outperform flat websites of the past.
SALES
Remove Doubt & Boost Conversion
Provide customers with the information, the expertise and the confidence they need to make previously intimidating online purchases.
When 95% of purchasing decisions are emotional, give people a friendly, informative and fun conversion experience.
SERVICE
Simplify Customer Journeys
The most natural user interface
Guide your customers to everything they’re looking for through simple and natural AI conversation.
Support in 70+ languages
Multilingual support allows your AI avatars to speak in your customer’s language, naturally.
Bolster your investments
Integrate ChatGPT, LLMs, generative AI, your RPA, chatbot and countless other AI tools and get more from your investments.
Introducing Uria
Making of a Digital Human
Meet Yuria, the face of UneeQ in Japan. Take a look at the exciting digital human design process, and how distinct personalities like Yuria come to life on the UneeQ platform.
Introducing Synanim
Synanim – short for synthetic animation – empowers AI digital humans to express themselves with unprecedented realism and believability.
UneeQ's synthetic animation system for digital humans
Synanim, short for synthetic animation, is a revolutionary system that empowers AI digital humans to express themselves with unprecedented realism and believability – expressions from concern to delight –empowering AI to act more akin to how real people do.
Accompanying the huge array of nuanced facial expressions, digital humans can use body language, hand gestures and other physical expressions. This allows digital humans to show off their personality, and make conversing with the lifelike AI avatars significantly more immersive.
Watch UneeQ present during KSV's Connected Commerce Summit | Recorded May 09 & 10, 2024
Case Study: Qatar Airways
Qatar Airways: Qverse
Qatar Airways, a trailblazer in the aviation industry and multiple award-winner, has collaborated with UneeQ, a pioneer in digital human technology, to launch Sama 2.0, the first full-production artificially intelligent digital human in the airline industry. Complete with her own backstory, including her childhood in Doha and training as a flight attendant for Qatar, Sama (meaning ‘sky’ in Arabic) is a proud ambassador.
She made her debut at the prestigious ITB conference, the travel trade show in Berlin, Germany, on March 5, showcasing a new era in customer experience and interaction in air travel. At the ITB conference, Sama will be a central feature, interacting with attendees, and media, and even engaging in games with visitors. Following the event, she will continue to evolve and train within the Qverse, Qatar Airways’ immersive online platform.
“Qatar Airways remains at the forefront of innovation, enhancing our digital experience with the industry-leading revolution of our virtual cabin-crew." - Babar Rahman, Qatar Airways VP Marketing
Case Study: Kiehl's
Eve is Kiehl’s first AI skincare expert. She guides shoppers to the right products to suit their skin type, all through friendly conversation.
Background
The Kiehl’s story started 170 years ago as an old-world apothecary, rooted in expert skin advice and personal, face-to-face customer care.
Almost two centuries later, the global skincare brand is investing in the same values. Kiehl’s is conscious of knowing their customers, meeting their ever-evolving needs and providing expert skin advice whenever and wherever it’s desired. It’s this focus that led them to digital humans.
Solution
We designed Eve with the Kiehl’s brand in mind. She embodies the approachability and professionalism of their team. The typical customer journey starts when shoppers approach one of the kiosks in the Kiehl’s store.
As the first digital skincare expert, she speaks, listens and interacts with people to assess their skin type. She can then guide them towards a personalized skincare routine, and explain the ins and outs of the product recommendations.
“The possibilities for brand connection with Eve really are limitless. I’m excited about the future of skincare and Kiehl’s within the metaverse.”
- Mitch Goodall - L’Oreal Group
Trusted By Leading Brands
Meet UneeQ at KSV's A.I. Summit
Join UneeQ's CEO during KSV's A.I. Marketing Innovation Summit! Meet Danny Tomsett during a special roundtable of experts in Generative A.I. applications in content.
Learn more about UneeQ and ask questions in their Expo Booth. Sign up today and join us on February 29.
Why KSV & UneeQ?
King Street Ventures "KSV" is an innovation consultancy based in San Francisco that advises Chief Marketing Officers at Fortune 500 companies. We bring the hottest startups in digital marketing, advertising, and customer experience to our clients.
UneeQ provides brands with synthetic, realistic avatars that are best in class for conversational sales and support agents. KSV selected UneeQ for combining both photo-realistic avatar human designs with intelligent "Chat GPT" capabilities that process responses fast and intelligently.
UneeQ provides brands with synthetic, realistic avatars that are best in class for conversational sales and support agents. KSV selected UneeQ for combining both photo-realistic avatar human designs with intelligent "Chat GPT" capabilities that process responses fast and intelligently.
